Shipping & Delivery

We offer free shipping to most parts of India. For addresses outside our standard service zones, please contact us for a shipping quote.
Deliveries are handled by third-party logistics partners.
Delivery is made up to the ground floor only. In the presence of a service elevator, you can coordinate directly with the delivery agent to assist with delivery up to your property.
Customers are responsible for ensuring that the purchased items fit through their doors, staircases, and lifts. Refunds or returns will not be accepted if the piece does not fit.
All pieces are packed and crated for protection. Unpacking/uncrating is the customer’s responsibility. We recommend hiring a local carpenter.
If your order arrives damaged, please notify us, with clear photos/videos, at info@camelotindia.com within 24 hours of delivery so we can assess and resolve the issue.
Dispatch time (Ready Pieces):
- Mumbai: Your order will be shipped within 3 days of confirmation.
- Outside Mumbai: Your order will be shipped within 7 days of confirmation and can take upto 15 business days to be delivered based on your delivery location.
Dispatch time (Made-to-Order Pieces): For made-to-order pieces, the production time/dispatch time varies from 6 weeks - 10 weeks, please refer to the specific product page for details.
All deliveries are made by road and can take upto 15 business days based on your delivery location.

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